1. Is the delivery free or not free?

 The delivery is free for every order, which value is minimum than 35 pounds. To count the sum which qualify an order to free delivery we don’t count an alcohol. If the sum of the products is less than 35 pounds, the costs of order  depends on distance, the client is informing before an order realization and it will be add in the costs of buy the products. If you want to check the delivery costs  please check it on page Delivery.

2 When the delivery is the same day?

Every order which was ordered before 12.00 should be realize the same day, in case that client  gives exact personal data and the address for delivery  in a case to make easy it.

3. Can the client decide about the delivery time?

Yes, when you are making an order you determine the delivery  time. We realize the delivery : 19-21 or 21-23. In case when the post code is faraway from our shop we suggest later delivery time.

4. Do you transport an order to…?

Our post code map of  delivery is on page Delivery.

5. How should I pay for my shopping?

You can pay on three ways: to transfer (money) into an account, by cards or cash, at delivery an order.

6. Where is the shop, if I want to do the shopping in person?

 The address of Polsmak Delicatessen is 39 Balls Pond Road, N1 4BW. The nearest subway station Highbury and Islington (Victoria line) and next railway Silverlink  to Dalston Kingsland Station. The buses: 38,30,277,56.

7.Do  I have  receive my packet in person?

No, there isn’t such necessity. If you pay by card, it is enough when there will be somebody who can take the shopping from our driver. If you choose to  pay by cash than the person who collect a shipment, had to pay , there isn’t any  necessity to deliver it in person if the payment was made by Protx or by cheque payment the receiver  had to present  the receipt.

8. If I do the shopping in person at your shop is it possible to get it at address?

Yes there is such possibility, if an order, will be more than 35 pounds then it will deliver at evenings hours.

9.Do you guarantee the quality and freshness your products?

Yes. Our shop is famous that we attach attention on quality selling products.

10.Can I get any confirmation  of my order?

The confirmation of every order which was made online should be automatically during few minutes on your  postbox. If the confirmation won’t come after one hour please call to us. Our number 02072757045.

11. Are the pork-butcher's products package hermetically?

Yes the pork- butcher’s products are prepare individual for every client, they are slice and package hermetically before  the delivery. That’s why the client can buy any quantity of pork-butcher’s products- as well in piece and also in slice.

12. Is it possible to make an order the products which aren’t in your offer?

Yes. It is possible  but just in person  at our shop. If it isn’t so popular product there is such possibility to get an advance on the order.